Change the sending date and time of the Account Activation Email

You can change the scheduled date and time for sending the configured Account Activation Email.

⚠ Caution

Once an email sending schedule has been set, it cannot be changed to “Do not send”.
If you want to cancel the email, please follow the instructions below:

• For Motivation Cloud Engagement
  On the “User Settings” screen, change the user's role to “Survey Respondent”.
• For Motivation Cloud Role Development
  You can temporarily remove the user from the list of email recipients.
  Please contact the Motivation Cloud Role Development Customer Support team.

Change by Selecting Users

① From the “Admin” screen ▶ Click “User Settings” ▶ “List of Sent Emails”

② Under “Scheduled to be Sent,” select the user you want to update ▶ Click “Email Sending Settings” ▶ “Configure Selected Send Schedule”

• Scheduled to be Sent: Displays all emails scheduled to be sent
• Sent: Displays emails that have already been sent

③ Choose “Send Now” or “Specify Date and Time,” then click “Save”

Change by Specifying Conditions

① From the “Admin” screen ▶ Click “User Settings” ▶ “List of Sent Emails”

② Under “Scheduled to be Sent,” select the user you want to update ▶ Click “Email Sending Settings” ▶ “Configure in Bulk with Specified Conditions”

• Scheduled to be Sent: Displays all emails scheduled to be sent
• Sent: Displays emails that have already been sent

③ From the “Target Settings” dropdown, select the relevant product and role ▶ Choose “Send Now” or “Specify Date and Time” ▶ Click “Save”